Mar 31, 2020 – Video Remote Interpreting Services

< 1 min read

Dear community,

In response to the COVID-19 crisis, the California Division of Workers Compensation (DWC) issued Emergency Measures for Medical-Legal Evaluations during Governor Newsom’s Stay-at-home- Order

This measure encourages primary treating physicians to continue to manage injured workers’ care through telehealth options whenever medically appropriate. Telehealth options include remote visits via video-conferencing, video-calling, or similar such technology that allows each party to see each other via a video connection.

To better serve our customers during this global crisis,, Inc. is launching Video Remote Interpreting (VRI) services, to manage cases using a viable alternative during state-mandated stay-at-home orders. 

As a leading language solutions provider, is providing a platform that is secure and HIPAA compliant. The existing infrastructure is a multi-party appointment and communications platform. As such, the platform itself does not require the physician, claimant, or any other authorized third-party to have a user license.

Who Should Use iLingo2’s VRI Service?

  • Medical Providers
  • Claims Professionals
  • Nurse Case Managers
  • Attorneys
  • Investigators

How it works:

  • Any party can request the service; we then reconfirm authorization with the payor.
  • iLingo2 then sends appointment notifications and secure video links via email or text for the date and time requested, to all parties.
  • We will proactively manage the entire process for successful outcomes.

VRI services can be utilized by Claimants’ to coordinate in-person Interpreting, Transportation, or Travel requirements on a national basis.

We are ready to assist our customers during this time of crisis, and beyond. 

Robert F. Contreras

President and CEO

Contact [email protected] for a demonstration of our capabilities.